Organizations rushing to implement AI chatbots often skip thorough risk assessments, leading to costly failures. A recent Harvard Kennedy School report by Mark Fagan and colleagues highlights the necessity of combining AI risk frameworks with traditional cost-benefit analyses. By enumerating, assessing, and quantifying AI risks, decision-makers can better navigate potential pitfalls and make informed choices. This approach is vital as AI adoption accelerates across public and private sectors.
AI Risk Calculus: Key to Smart Chatbot Adoption
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